Safe play, breaks and self-exclusion in the crickex App

For Bangladesh users, the crickex App has cool-off, self-exclusion and safe play settings. Many users in Dhaka manage accounts with bKash, Nagad or Rocket, making control easy

Download crickex APK Get help crickex safe game screen

Three numbers, view these first

Direct information here is useful

4.3/5 rating

9,817 reviews shown, the control features are quite clear

279K+ active users

Launched in 2018, so the experience isn't new

395+ titles

Works in 11 countries, and 99.8% uptime

Cool-off and self-exclusion: understand the difference

The two are not the same, and that's

Time

  • Cool-off from 24 hours to 30 days
  • Self-exclusion 6 months or longer

Access

  • Limited access during cool-off
  • Account is blocked during self-exclusion

Return

  • Return to normal after cool-off ends
  • Do not return until self-exclusion ends

Who is this for

  • If you want a short break, take a
  • If you want a longer break, choose self-exclusion

3 steps to enable cool-off in the crickex App

Settings take just a couple of minutes

Step 1: Log in

Open crickex Login and go to the profile menu on mobile; this task takes less than 1 minute

Step 2: Choose limits

Take 24 hours, 7 days or 30 days; many users in Dhaka take this break during peak times

Step 3: Confirm

Once enabled, the setting takes effect right away and the game stops by itself

What happens after a

After the break ends, everything returns to the previous state, but during self-exclusion the account remains closed until the term ends, so the decision is not quick; consider carefully, this rule keeps safe play on the crickex App, especially for users who use bKash or Nagad

crickex after break account screen

Three more control tools

These help keep limits in check

Time limit

How long you stay per day, set a small goal to reduce pressure

Notification pause

Mute extra notifications, even if payments come from Rocket or Nagad, focus remains

Self-monitoring

Log expenses, time and breaks; after 3 days the habit becomes noticeable

crickex time limits and alert panel

What to do if you need help

You don't have to handle it

Direct contact

Go to the crickex Contact page and send your issue in simple language for quick understanding

Open Contact page

Read the terms

In crickex Terms and Privacy pages, limits, information and responsibilities are described; reading first reduces mistakes

See terms

Account control

First crickex Register, then crickex Login to view settings; this is the easiest path for new users

Download crickex

The best start for safe play in Bangladesh is to take a short break; open the crickex App, take a cool-off, and at the end decide yourself

Log in Registration